The Power of Feedback for Continuous Improvement
Last Updated 24 July 2023
Posted in: Skill Builders: For Individuals
At CM Agility, we don’t just appreciate feedback – we thrive on it. Whether you call it “feedback” or “feedforward,” it serves as the fuel for our continuous improvement engine.
Here are a few tips from our co-founder Michelle Zelaya (she/her) to make the most of feedback:
- Keep an open mind: Be receptive to different perspectives and ready to learn from them.
- Encourage participation: Create a safe space for open dialogue and actively solicit feedback.
- Act on feedback: Show that you value input by implementing changes and improvements.
- Express gratitude: Publicly thank those who share their thoughts during Town Halls or in email updates.
- Connect improvements to feedback: Demonstrate how specific suggestions led to tangible progress.
- Communicate your vision: If feedback doesn’t align with your objectives, use the opportunity to clarify your goals and expectations.
By embracing feedback and incorporating these tips, we can foster a culture of continuous improvement and collaboration at CM Agility.
Michelle is always inspired by insights and research from industry leaders such as Prosci, Gartner, and Harvard Business Review.
To learn more about how CM Agility applies these best practices for continuous improvement, contact us today hello@cmagility